Tuesday, 8 December 2015

Army Families Federation - Free online Accounting Qualification Courses

Take a look at this amazing opportunity to gain accounting qualifications through FREE online courses. 

We recommend anyone interested joins the webinar on 17th December at 19:30, an exclusive for Army families. For more details read here http://www.aff.org.uk/linkedfiles/aff/acca-xtheaff.pdf or contact our Employment and Training Specialist, Laura Lewin at etam@aff.org.uk

The course itself is FREE but there is a fee to register with ACCA and to take the exams.

Want to apply? Email jonathan.maddams@accaglobal.com and state you are an Army family who saw this promotion on the AFF Facebook page

Monday, 7 December 2015

Keeping families safe on social media

It's always a good idea to keep yourself safe on social media so here's some good help and advice to make sure your privacy settings are set correctly.
Perhaps a quick safety check idea for all the family, after dinner.

You can never be too careful:

Social networking sites are great for keeping in touch with family and friends, and letting the world know what you’re up to. The ‘Online engagement guidelines’ make it clear that we encourage the safe and responsible use of social networking sites.
This page contains guidance on how to stay safe and to think about what you post online. Remember, that there may be those who use such sites for unsavoury reasons.

Be extra careful if you have identified yourself as being a member of the military or an MOD civilian.

There is a short guide to appropriate social media behaviour for defence personnel.
You can also download the Personal security online (PDF, 1.55MB, 11 pages) file which contains some more detailed guidance.

Security and privacy settings

Whenever you join a social network, you should always look at the privacy and security settings. Do this frequently as settings are subject to change. For example, on Facebook, access to friends only (Friends except Acquaintances) is always a good option as means others (friends of your friends) can't browse your pages, who you potentially don't know.
Each social network deals with privacy and security in different ways, and you shouldn’t share information on their service until you know where that could end up.

Pictures and videos

Pictures are powerful and often revealing assets that can also pose a risk to personal and operational security if placed in the wrong hands.
Whether in a professional or personal capacity, you should always consider what information you are revealing through imagery you publish online.
Always consider how the images and videos you publish might be interpreted, and what level of information they are displaying. Remember, unless you have appropriate privacy settings activated, there is a strong chance your images can be viewed by the wider public. Consider whether you wish to identify yourself, your colleagues, family members or your location, and how you are representing your profession.
There are video clips and lots more information on the GOV.UK website.
Contains public sector information licensed under the Open Government Licence v3.0.

Wednesday, 2 December 2015

Monday, 16 November 2015

Stay secure - important message about access to Service homes

There have been some recent reports of incidents where people have tried to gain unauthorised access to Service Family Accommodation.

All families are advised that it is very rare for CarillionAmey or Defence Infrastructure Organisation staff to turn up unannounced, and in particular they will not turn up to undertake unannounced work or inspections.

We ask that all Service families remain vigilant when receiving unexpected visits and ask to see identification.  If you receive an unexpected request to undertake work and wish to check credentials please call the CarillionAmey Helpdesk on 0800 707 6000.  If you have any concerns about your security please contact the Police or your local security section/guardroom immediately.  Any additional information regarding Description of Callers and Vehicle Details may assist in any subsequent investigation.

In addition, if you see any suspicious activity in your area, including people or vehicles, please take the details and pass them to the Police or security section.  Do not potentially put yourself in danger by confronting anyone.

Monday, 9 November 2015

Wednesday, 28 October 2015

MyStaffs App

Get ready to access all your council services on the move. The ‘My Staffs App’ is free and is available on Apple devices, android and Google platforms. Download it now on your device from the Apple App store and Google Play.

What is the MyStaffs app?We understand just how busy life can get for lots of our residents. So, to lend a helping hand, we have come up with a much quicker and easier way in which customers can talk to us.

MyStaffs is a new mobile app which can be downloaded for free and is accessed using a smartphone or tablet.
So, whether you need to report an issue, make a transaction, or request information, simply download the free app and access key services anytime, anywhere.
You can even specify your location so that you receive information about the services which just apply in your area.
What’s more is that the app doesn’t just feature key county services but some at district and borough level too, which means you can access everything all in one place, at the touch of a button.
So far, we have partnered up with South Staffordshire, Lichfield and Tamworth to deliver this service.

What's available on the app?

Services available through the app include:
  • School Term Date Information
  • School Closures
  • Childcare
  • Advice and information for parents of under 5s
  • Local Venues and Attractions
  • Waste Services
  • School Meal Menus and Pricing
  • Registration Services
  • Council Tax Information (only available in Lichfield and Tamworth)
  • Roads and Highways
So, if you’re always on the go – save time today and download the MyStaffs App for Apple and Android devices.

Thursday, 8 October 2015

The Childcare New Business Grants Scheme

Future nursery owners or childminders are being encouraged by the Government to apply for a chunk of £2 million that has been allocated to help them set up their own businesses.
The Childcare New Business Grants Scheme has been introduced to boost the provision of childcare in England and to incentivise entrepreneurship. The Scheme allows people to apply for grants of up to £500 to help start a new nursery or childminding business, £1000 for a new childminding business that will provide care for disabled children and £1000 for a new nursery, out of school club, or childcare on domestic premises. The scheme is available to those new enterprises setting up in England only and the grant is designed to cover start-up costs such as insurance, training and equipment etc.
Applications are required before the end of Dec 2015.

 For more information please visit www.childcarebusinessgrants.dcms.gov.uk

Wednesday, 7 October 2015

CarillionAmey - Heating Check

Before the cold weather sets in check your heating is working correctly. If you have an issue call the CarillionAmey Helpdesk on 0800 707 6000 option 1.

Tuesday, 29 September 2015

Monday, 28 September 2015

Moneyforce - Finding a Home when you leave Service

If you’re leaving Service, whether voluntarily, through redundancy or retirement - getting a roof over your head is your top priority. If you don’t have a home off base and you need to start from scratch, we set out your options and the help available to make the transition as smooth as possible.
 Click HERE for more information

Facing up to Leaving Service - Moneyforce

If you are faced with redundancy or an administrative discharge, the future can appear difficult and uncertain. However, it may also be the chance for you to try something new. 

So stay MoneyFit in your new life and take advantage of every learning opportunity to prepare yourself for life on Civvy Street. 

Click HERE for more information/

CarillionAmey Facebook and Twitter Pages

Just to advise that from today Mon 28th September 2015 until Monday 19th October 2015 we will be unable to respond to any posts on the CA Facebook and Twitter page.  Please note we will continue to post useful information to assist customers but if they need any help or to speak someone they are advised to contact our Helpdesk (open 24/7 for repairs) on 0800 707 6000 or to call into a Local Customer Service Centre

Joint Casualty and Compassionate Centre - Families Brief

Click HERE to view the Brief
When families experience incidents at home while loved ones are
serving overseas it is very important that everyone is aware of the
process in place that can facilitate their immediate return home.
This short Families Brief is to explain the role the Joint Casualty
and Compassionate Centre (JCCC) undertakes 24 hours a day,
7 days a week, 365 days a year to help families when incidents
occur involving Service Personnel or someone at home.

For further information contact:
Joint Casualty and Compassionate Centre
Imjin Barracks
Tel: 01452 519951
Email: dbs-jcccgroupmailbox@mod.uk

Friday, 25 September 2015

HMS Heroes - "Together as One"

HMS Heroes is a national support group for the children of Service men and women and their relatives. A tri-Service network of after-school clubs, HMS Heroes brings together members of Service families aged between three and 18 years old from all over the country. Our members are ambassadors and young advocates for Service families across the United Kingdom, and most importantly, they are friends who are there for each other, especially in times of need. Any school can sign up to HMS Heroes – read on to discover how your school can join in the fun… 

Click HERE for more information

Tuesday, 22 September 2015

Turn to Starboard - A Charity supported those affected by Military Operations

Please click HERE for full details and information about Turn to Starboard

Thursday, 17 September 2015

CarillionAmey The Self Help Guides - Electricity, Radiators and Boilers.

These films provide simple instructions to assist customers with everyday household issues that they can try and fix themselves. However, if at any stage a customer feels uncomfortable or unsure with the suggested actions they should contact the Helpdesk on 0800 707 6000 (Option 1) for assistance.
•Electricity- shows the viewer how to reset the electric trip switch.
•Radiators- shows the viewer how to bleed a radiator.
•Boiler- shows the viewer how to reset a boiler.


Tuesday, 8 September 2015

CarillionAmey - Pets in your Home (SFA)

If you wish to keep a domestic pet in your Service Family Accommodation (SFA) you must seek permission. You can do this by using the e-1132 form when applying for your SFA. If you are already living in your SFA you will need to contact the CarillionAmey Occupancy Services team and request permission. The team will also need to approve applications for any further pets you bring into your home. Once you have received approval to keep pets, please remember that this can be revoked by the MOD if the rules set out in JSP 464 Chapter 7 are not adhered to.

Thursday, 3 September 2015

CarillionAmey Self Help Guide - Pre Move out and Move out

There is now a new Pre Move Out and Move Out Self Help Guide  uploaded to the CarillionAmey website. This film takes the viewer through the Pre Move Out and Move Out processes.

Please click HERE to view the film.

Help to Buy - Service Personnel

click HERE for more information

Monday, 24 August 2015

Friday, 7 August 2015

Alcohol Units - Live Well - NHS Choices

See the guide to find out how many units are in your favourite tipple.

The NHS recommends:

  • Men should not regularly drink more than 3-4 units of alcohol a day.
  • Women should not regularly drink more than 2-3 units a day.
  • If you've had a heavy drinking session, avoid alcohol for 48 hours.
    "Regularly" means drinking this amount every day or most days of the week.

    *Gin, rum, vodka, whisky, tequila, sambuca. Large (35ml) single measures of spirits are 1.4 unitsA 750ml bottle of red, white or rosé wine (ABV 13.5%) contains 10 units.

    Wednesday, 5 August 2015

    Monday, 3 August 2015

    CarillionAmey - Checks and Balances

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    RBL Walk in Service - Birmingham & Solihull Mental Health Free Advice Clinics

    Click HERE to go to website
    Birmingham & Solihull Mental Health are holding monthly free advice clinics at the Birmingham Pop In Centre. This clinic is free to attend no appointment necessary. However should you want a specific appointment there are limited available each month. Please contact us to book your time. Helping veterans and family members to cope and understand PTSD, anxiety, feelings of anger or other feelings you may have.

    Royal British Legion - Pop in Advice and Information Clinics - Sutton Coldfield and Tamworth

    Thursday, 30 July 2015

    Bear Grylls Survival Race.

    FEAR NAUGHT - take on the toughest event going for Scotty's Little Soldiers.

    We have FREE charity places available (subject to raising min sponsorship) at a host of challenge events such as the Bear Grylls Survival Race.

    Do you have what it takes? Find out more at http://scottychallenges.co.uk/

    CarillionAmey - Your Guide to a Successful Move

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    Monday, 27 July 2015

    How Will my SFA be assessed under CAAS - Latest Updates

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    Thursday, 23 July 2015

    SSAFA - Lifelong Support for our Forces and their Families

    We are SSAFA. We provide lifelong support for our Forces and their families, whenever and wherever they need us. If you need a helping hand, get in touch.

    Click HERE for more information

    Friday, 17 July 2015

    Childcare New Business Grants Scheme

    Childcare Business Grants Scheme

    The Childcare New Business Grants Scheme has been introduced to boost the provision of childcare in England and to incentivise entrepreneurship. It will encourage and support the starting up of new childcare businesses by providing a flat rate start-up grant of:

    • £500 for new childminding businesses setting up in England (those who are looking after one or more children to whom they are not related, on domestic premises, for reward and for a total of more than 2 hours in any day);

    • £1000 for new childminding businesses, as above, that will provide care for disabled children (applicants will need to demonstrate that they have incurred additional expenditure in setting up their business as a result of this);

    • £1000 for new nursery, out of school club, or childcare on domestic premises setting up in England.


    For more information please visit:

    CarillionAmey: Contact Details to Change a Gas Safety Inspection, Speak Face to Face or Apply for Furniture

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    Thursday, 16 July 2015

    Healthcare for the Armed Forces Community

    Healthcare information and support for the UK's 10 million-strong armed forces community, including serving personnel, reservists, families and veterans.
    Please click HERE for more information

    CarillionAmey - SFA Walk Away Cleaning and Gardening Scheme - High Volume of Interest

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    Our Walk Away team are experiencing a high volume of interest in the scheme and are currently dealing with a backlog.  They are recruiting more staff to assist but in the meantime it is taking 5 days rather than the advertised 2 days for customers to receive responses to their requests.  Please highlight your Move Out date on any correspondence which will ensure that the team can prioritise their responses effectively.  We apologise for any inconvenience caused and assure you that we are taking the necessary steps to improve our service.

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                         PLEASE CLICK ON IMAGES TO ENLARGE

    Friday, 10 July 2015

    Combined Accommodation Assessment System (CASS)

    The Combined Accommodation Assessment System (CAAS) for Service Families Accommodation (SFA) replaces the 4 Tier Grading (4TG) system in April 2016, in both the UK and Worldwide (less British Forces Germany that will be subject to special arrangements).  The successful implementation of CAAS SFA will rely on an accurate and timely programme of survey, which SFA occupants and their CoC are strongly encouraged to support.  Service Personnel (SP) who live in SFA should engage in the process and discuss how the changes will affect them with their spouse/civil partner and seek guidance through their Chain of Command (CoC) where they do not understand how it will. 

    A major programme of SFA survey is being conducted throughout 2015.  From June, UK SFA that is occupied may be surveyed and affected occupants will be written to by the Defence Infrastructure Organisation (DIO) regarding appointments.  SP should inform their CoC if they are to be surveyed and they will be afforded time off work to support surveyors who will need to access the property – surveys should take no longer than a couple of hours.

    Occupants of UK SFA will receive individual letters containing further information about how CAAS will affect them from July 2015, including an estimate of what the charging band will be for their SFA in April 2016. Between September 2015 and February 2016, occupants will receive a further letter confirming the actual CAAS band and the transition plan.  Implementation of CAAS for Single Living Accommodation (SLA) is planned for no earlier than April 2017.

    An ABN that details CAAS implementation is attached to this order.  It has a number of useful links and attachments that may help you (and your spouse/civil partner) understand the process and changes that will take place between now and April 2016.  Your CoC will assist you if you do not understand the detail. 

    To view the Army Briefing Note please click HERE

    West Midlands Police - Think before You Call Information

    Tuesday, 7 July 2015

    CarillionAmey - SFA our contracted service levels

    Staffordshire Healthy Hub

    Staffordshire residents looking to lead a healthier lifestyle can now do so with help from a new one stop advice service.

    The Healthy Staffordshire Hub gives people information, advice and guidance on a range of health related topics such as, stopping smoking, cutting down on alcohol consumption, achieving a healthy weight, healthy eating and being active.

    People can access the support by calling 0300 111 8006 and on a brand new website which will launch later in the year.

    Prime Minister announces support for military families on leaving the Forces

    The Career Transition Programme (CTP) helps personnel leaving the Forces to turn the skills, experience and qualifications they have gained into a successful career outside the military.
    Changes the government is making to the CTP programme will mean that, from 1 October:
    1. all those leaving the Armed Forces, regardless of how long they have served or their reason for discharge, will be able to use the CTP
    2. all eligible partners and spouses of Armed Forces personnel will get employment support, under a trial, for the first time through the Partner Employment Programme
    3. eligible Reservists, regardless of whether they are in civilian employment or not, will be entitled to help finding a job through the Reservists Employment Support Programme trial.
    Click HERE for more information

    Wednesday, 1 July 2015

    Tuesday, 30 June 2015

    CarillionAmey - Redirecting your Mail on Moveout

    When Moving Out of your Service Family Accommodation please make sure that you have arranged to redirect your mail. The Post office offers a redirection service www.postoffice.co.uk

    Friday, 19 June 2015

    Employment for Service Leavers

    Transition Force, an initiative sponsored by BT that's committed to helping ex-service personnel build networks of support and find employment. We're running free workshops up and down the UK over the next few weeks -

    Wolverhampton on June 18
    Leeds on June 25
    Manchester on July 2

    See the link event page with all of the event info and sign up details

    This event is not sponsored or endorsed by the MOD

    Thursday, 18 June 2015

    CarillionAmey Guidance on Licence to Occupy Insurance

    When moving in to your SFA you need to arrange your own home liability insurance cover – of at least £20,000. 

    The Services Insurance and Investment Advisory Panel (SIIAP) at www.siiap.org/l2o provides details of insurance providers who can ensure that you have the necessary ‘Licence to Occupy’ SFA cover. 

    See page 7 of your guide to SFA. http://www.carillionamey.co.uk/media/259033/carillionamey_sfa_brochure_v2_2015.pdf

    Tuesday, 9 June 2015

    Adopt with SSAFA

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    For more information please click HERE