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Monday, 15 January 2018

Staffordshire Mental Health Helpline

The Staffordshire Mental Health Helpline offers support to people who are 18 or over and have concerns about their own mental health or that of someone they know.
The service operates evenings and weekends 365 days a year, when most other mainstream mental health services are closed. It is free to contact from landlines, call boxes and mobile networks. Customers can contact the helpline during opening hours by phone, text, email or instant messaging through Brighter Futures website:  www.brighter-futures.org.uk. The service is essentially a listening service where people can talk through their concerns safely and confidentially, receiving emotional support and exploring the options available to them. The service can also offer guidance about where to find other locally based support services.
In addition, we operate a ‘Ring-Out’ service from Friday to Sunday inclusive (Professional referral required) for persons who would benefit from further or more long term support.

We now offer a Support Call service, essentially this is a short term (one week at a time) service offering a call each evening for up to a week for a person who is experiencing difficulties, stresses or worries at present (referral form required)